Known As: Frances or Frankie
Years in Contact Centres: 20+
Favourite Things: Problem Solving & Thinking Outside the Box
Drink of Choice: Earl Grey Tea
Random Fact: Frances can juggle.
Hobbies: Yoga, Dancing & Tennis
Life Goal: To become the best version of myself.
Favourite Quote: Life is not about waiting for the storm to pass, it's about learning to dance in the rain.

Known As: Matt
Years in Contact Centres: 20+
Favourite Things: Large Complex Transformations
Drink of Choice: Strong Cappuccino
Random Fact: Matt has been Glacier Skiing in Antarctica.
Hobbies: Swimming, Travel & Marine Conservation
Life Goal: To ski all seven continents.
Favourite Quote: In 20 years from now you will be more disappointed by the things you didn't do than by the things you did, so sail away from the safe harbour. Explore. Dream. Discover.

Known As: Brian
Years in Contact Centres: 20+
Favourite Things: Leadership & Customer
Drink of Choice: Strong Latte
Random Fact: Brian has lived and worked in four countries.
Hobbies: Swimming, Fitness & Cooking
Life Goal: Balancing corporate work life with personal development, learning about the body’s energy system.
Favourite Quote: Plan the work and work the plan.  Energy flows where attention goes.

Known As: Thomas
Years in Operations: 14+
Drink of Choice: Dry ginger ale & pineapple juice (AKA Welcome Drink)
Random Fact: Thomas once witnessed the birth of a baby llama in the mountains of South America.
Hobbies: Paragliding, Hiking & Playing musical instruments
Life Goal: Communicate in as many languages as possible.
Favourite Quote: And, when you want something, all the universe conspires in helping you to achieve it.

Known As: Colin
Years in Technology: 20+
Favourite Things: Making Technology Sing
Drink of Choice: Ginger Beer
Random Fact: The stars that Colin saw in Central Australia have stayed with him for over 30 years.
Hobbies: Swimming, Road Cycling & Hiking
Life Goal: Be the best version of me.
Favourite Quote: Management is about handling complexity, Leadership is about creating simplicity.

Known As: Matt
Years in Contact Centres: 17+
Favourite Things: Resolving problems, developing spontaneous bonds with others, sharing wisdom & experience.
Drink of Choice: Water
Random Fact: Matt once ran an art gallery.
Hobbies: Coaching AFL, Gardening & Bike Riding
Life Goal: Make a difference to mankind.
Favourite Quote: Regret is a fool's emotion.

Known As: Glen
Years in Contact Centres: 20+
Favourite Things: Optimisation & Analysis
Drink of Choice: Ginger Beer
Random Fact: Glen is a qualified chef.
Hobbies: Triathlon, Water Sports & Reading
Life Goal: To complete all the world marathon majors; New York, Boston, Tokyo, Berlin, London & Chicago.
Favourite Quote: You miss 100 percent of the shots you never take.

Known As: Dave
Years in Contact Centres: 20+
Favourite Things: Bringing ideas to life.
Drink of Choice: Soy flat white
Hobbies: Cycling
Life Goal: To do amazing things.

Known As: Jacqueline
Years in Contact Centres: My entire Life - lol
Random Fact: I am learning Karate with my 5 year old niece
Favourite Things: My dog Brodie
Drink of Choice: Cappuccino
Life Goal: Live life it to its fullest
Favourite Quote: Get yourself a diary and get organised!